Playa Hotels & Resorts

hyatt_ziva_resorts_03

hyatt_ziva_resorts_02

hyatt_ziva_resorts_01

Ideal for: Families, Family Reunions, Adults, Golf, Weddings, Incentive Trips

You could search the whole world over and never find another person just like you. So why settle for a one-size-fits-all vacation? Playa Hotels & Resorts includes multiple brands that specialize in innovative all-inclusive lifestyle experiences every traveler can appreciate. Those looking for vibrant adventure or family-friendly fun and excitement are sure to enjoy our Hyatt Ziva™ and Gran Resort properties.

Fantastic Vacation

We are very experienced travelers.

We had a fantastic time on our vacation to the Haven Resort! By far the most beautiful resort we have been to, the best food we have ever had, and top notch service!

The resort is really laid back and relaxing which was exactly what we wanted and was great for us after the two weeks of hard times in our family, but if someone was wanting a little more entertainment and activity…then this probably would not be the place for the them.

The water circuit in the spa is a MUST! We went every day after our work out. It was so relaxing!

One more comment about the Resort. We have never been to a resort where they anticipated what you needed like this resort did. Never had to ask. They just knew what we needed. We would put our empty water glass down and see how long it took for them to notice. It was seconds. They refilled our wine glasses without us even noticing sometimes! Superb customer service!

We just wanted to thank you so much for giving us this awesome vacation we wouldn’t have been able to afford without the promotion you were able to find for us. We were able to really get to know the workers and no waking up early to save a spot by the pool. We are still speaking Spanish today. 😂

Again thank you so much!

—Jerilyn Wasson

Resort:The Haven

Date:October 29, 2019

Secrets Akumal Riviera Maya

My husband and I went to Secrets Akumal. This is our favorite all inclusive by far. Ultimate All-Inclusive Travel has been assisting us for vacation guidance, advice, and the best bang for our buck for about 11 years now. Secrets Akumal was the perfect combination of everything we love. The architecture and building design is classy and quality. The rooms are nicely decorated and everything worked perfectly with no problems. There was plenty of space in the bathroom area. The closet and drawers were roomy. The bed and pillows were of nice quality and comfortable. All the restaurants were great. The pool areas were so pretty and the landscaping lovely. Our favorite part was the beach. Usually we go to the pool and just take walks in the surf of the beach. This beach is gorgeous. We ended up spending most our time at the beach. There were plenty of grass thatched umbrellas and lounge chairs. We love to snorkel. We brought our own gear and snorkeled everyday. The fun part was looking for the sea turtles, which we found most every time we went out. I loved the bike tour from the resort. They also had the spin bikes in the pool which was different and fun. I enjoyed an exercise type activity every day. We loved the theater and the shows. My favorite was the Beatles Show. We read some bad reviews and decided that some people are just plain spoiled if they didn’t like Secrets Akumal.

—Happy Couple

Resort:Secrets Akumal Riviera Maya

Date:June 26, 2016

Had a great time

We had a great time in Tulum @Dreams Tulum. Thank you for all of your assistance with our all inclusive trip. The weather was awesome!! It was nice to have everything taken care of with Dani’s help.

—Sandy Faulds

Resort:Dreams Tulum

Date:March 28, 2018

Exceeded Our Expectations

Beaches Turks & Caicos has exceeded our expectations. From before we even arrived, the resort was extremely accomodating, the service here is unbelievable. Anything you want is yours. There is a refrigerator in the room that is fully stocked with water and sodas and the room is cleaned twice daily. The food is spectacular, I had my doubts, being that this is an all inclusive resort, how good could it be? The first evening we had prawns and king crab, the second, we went to Teppanyaki restaurant and had shrimp, chicken, beef and mahi mahi. The next evening we went to a French restaurant and had black mussels, a warm goat cheese salad with a balsamic reduction dressing, beef tenderloin with a Bernaise sauce, and a cake made of dark chocolate bars, French cream and fresh strawberries and another desert with fruit and a sabayon sauce. The resort has a petite French cafe that serves specialty coffee drinks,teas, and freshly baked cookies and pastries. There is also a wood-fired oven outdoor pizza cafe, a 50’s style diner that specializes in ice cream sodas. Popcorn,cotton candy, and ice cream can be found almost anywhere. The drinks are top shelf as well, apple martinis, piña coladas, etc. The staff is amazing with the kids. They baked cookies with Elmo, went to a birthday party for cookie monster, sang songs with Bert and Ernie, treasure hunts, pool parties and the list goes on. We have gone to pick them up and they wanted to stay longer. We scuba dive twice a day and the water is clear blue and warm, around 83 degrees. The fish are beautiful and we are able to dive on our own, which is fabulous. One night we took pictures by the beach during sunset (another wonderful service offered by the resort) and they came out beautifully. I could go on and on. I would highly recommend this resort. Thank you Geoff!!!!

—The Walsh Family

Resort:Beaches Turks & Caicos

Date:September 26, 2007

Royalton Riviera Cancun

My new wife and I started working with Cheryl Wilson mid-2015 until July of this year. Cheryl was a fantastic help for us, and made our whole destination wedding much easier. I could not imagine doing all the travel arrangements by myself. When I first was looking for a travel agent, she easily stood out by calling me which made it feel much more personable. I would highly recommend her as she is patient, fair and will look for the best deals possible for you. Furthermore, she was very responsive and communicated well with my guest and me. Every one of my guest that booked through her, had nothing but positive things to say. This was my first time using a travel agent and I would quickly do it again. As far as the resort, I have been there previously so I knew what to expect. Nice hard working people, with good food and an endless amount of entertainment. Once again thank you Cheryl for help making a memorable trip even better!

—Charles

Date:July 24, 2016

The Iberostar Bavaro Grand

The Iberostar Bavaro Grand in the DR was stunning, quiet and relaxing. The property was well maintained and the staff was excellent.. I wanted an all adult resort and that’s exactly what we got. Sharon did an excellent job providing us with everything we needed to have a stress free vacation. Thanks again Sharon and I’ve recommended Ultimate Travel to several of my friends. Thanks again. We will definitely return to the DR in the future.

—Janice and Travis Haynes

Resort:Iberostar Grand Hotel

Date:June 30, 2017

Thank You

We arrived a little while ago and the villa is AMAZING! Beyond our expectations! Thank you for all your help and putting together a wonderful 16th birthday trip for my daughter! The villa is beyond words!

—Joyce Ensign

Date:March 26, 2018

This is my second time booking a trip with Cheryl Wilson.

This is my second time booking a trip with Cheryl Wilson. She is awesome!!! Everything is taken care of with no worries. She is very informative and full of knowledge of any location you are traveling to. She loves her job and you can tell when talking to her. I will book all future trips with only her. Thanks so much Cheryl! You are the best.

—Andrea S

Date:February 18, 2017

Secrets Akumal 20th Anniversary

My wife and I celebrated our 20 Year Marriage Anniversary at Secrets Akumal. This was our first adult All-Inclusive resort and it was the best ever. Ultimate All-Inclusive Travel has been assisting us for our vacation guidance, advice, and the best bang for our buck. Secrets Akumal was the perfect combination of everything we love. The building design is classy and quality. The rooms are nicely decorated and everything worked perfectly with no problems. There was plenty of space in the bathroom area. The closet and drawers were roomy. The bed and pillows were of nice quality and comfortable. All the restaurants were great. The pool areas were so pretty and the landscaping lovely. This beach is gorgeous. There were plenty of grass thatched umbrellas and lounge chairs. The greeters was great! We had a great time and will be returning with friends!!!

—Zackery McGhee

Resort:Secret Akumal Riveria Maya

Date:June 6, 2017

We had a BLAST!!!

Eric and everyone, THANK YOU THANK YOU THANK YOU……We had a BLAST!!! I meant to email sooner, but then life got in the way. I was trying to remember how I found your travel agency – I think it was a blind google search on the internet. Just so glad I found you. You made planning our vacation soooo easy and I will definitely use your company in the future and will recommend you all to anyone that asks !! I will be filling out the survey, but also wanted to thank you directly. Thanks again!!!

—Lisa Young

Resort:Beaches Ocho Rios

Date:June 12, 2014

First vacation out of the country

First Vacation out of the country for my boyfriend and I and it was absolutely amazing. I would like to Thank Eric for helping book this vacation to Punta Cana in DR and recommending the Secrets Cap Cana resort. I was having second thoughts on staying there and I am so glad he talked me out of it. From the beginning of our vacation to the end, everything was perfect. Resort was stunning , food and entertainment was great, and the staff were incredible. Definitely coming back. I already referred a couple of my friends to book a vacation with Ultimate Travel and planning on contacting Eric soon to book our next trip, this time with our kids just trying to decide were to go next. I’m sure he will recommend the perfect resort and place for this trip as well. Thank you!

—ANA LEMUS

Resort:Secrets Cap Cana

Date:June 29, 2017

This was our first all inclusive vacation so we had a ton of questions.

This was our first all inclusive vacation so we had a ton of questions. Sharon Millar was very patient and helped us find the perfect place for a much needed vacation. The Iberostar Grand Paraiso is a beautiful resort! From the minute we stepped off the plane, everything was taken care of and we were truly pampered. Thank you so much for all of your help! We will definitely return to Ultimate when we plan our next vacation.

The Fegans

—Danielle Fegan

Resort:Iberostar Grand Paraiso

Date:March 31, 2017

I booked my 2016 summer vacation in November of 2015.

I booked my 2016 summer vacation in November of 2015. These guys were awesome in making sure that we had everything we needed for our trip. Everything was set up perfect and the resort was wonderful. We will be using them again for our 2017 trip.

—Judith Rosales

Resort:Iberostar Paraiso beach

Date:November 20, 2015

Our Honeymoon

Hi Dani!

We just wanted to send you a quick thank-you for all of your help in designing the perfect honeymoon for us. We had a blast! Our favorite? Being able to skip the looonnnggg tourist card line at the airport because we had ours! Pretty sure we made everyone mad haha!

You will definitely hear from us in the near future regarding a family vacation for August of next year. Your ears should have burned for the latter part of June and early part of this month as we’ve done nothing but bragged about how fantastic you are! Pretty sure we’ve landed one of the best in the business.

All the best to you!

—The Brittanys

Date:July 8, 2016

Our First Time Traveling

Our first time traveling (even first time on a plane) and it was fabulous! Cheryl Wilson is absolutely amazing at planning vacations. Cheryl helped me with every step of the way where I didn’t have to worry about a thing. Our trip to Jamaica was completely worry free and it was exactly what I was looking for. I can’t wait to plan my next trip where I will definitely be contacting her! Thank you so much Cheryl! You are amazing!!

—Brandi

Date:January 4, 2017

I have booked 4 vacations with Ultimate All-Inclusive Travel

I have booked 4 vacations through All Inclusive and each was better than the prior. I always book through Sharon and she makes finding the best resorts a breeze. All inclusive definitely gets a 5 star rating from me!!!

—D'Andre Boddie

Resort:1.Riu Palace Cabo,Mexico 2. Riu Montego Bay,Jamaica 3. Excellence Cancun,Mexico. 4. Chic Resort Dominican Republic

Date:June 2, 2017

Dreams La Romana Resort and Spa

Dani Rae Doro was the best travel agent I have ever worked with. She came to us with the best options and negotiated so many things to accommodate our large group. There was no detail that she missed.

We stayed at the Dreams Resort & Spa in La Romana, Dominican Republic and it was perfect for our family reunion of our former foreign exchange students. We had a total of 27 people from all over the world that attended. There was something for everyone – this will be a vacation that we will talk about for the rest of our lives!

Thank you Dani for knowing how to make things happen and always willing to go the extra mile to make our vacation special!

Big hugs from 27 very grateful people!

—Jana Osborn

Resort:Dreams Resort & Spa

Date:August 3, 2016

Our first time going to Mexico

Our first time going to Mexico and wanted to thank ultimate travel for booking our trip everything went smoothly from the time we boarded our plane to the time we got home had a wonderful time everyone was friendly at our resort Barcelo Maya Colonial we will be booking again with ultimate travel

—Rocha

Resort:Barcelo Maya Colonial

Date:February 21, 2017

We just stayed at the Secrets St James Resort

We just stayed at the Secrets st James resort in Jamaica. We had a great time. Everyone was friendly and accommodating. Our only real issue was the check-in process. Waited over 3 hours to get into our room after arriving at the resort.

—Lisa Palotay

Resort:Secrets St James

Date:December 1, 2021

Our Alaska Cruise

Leaving for our ALASKA vacation that Deb Westerholm booked for us Thursday Sooo excited !!! We just love your Travel Agency!!! Y’all the Best!!! Annice Lee Welch

—Annice Lee Welch

Date:June 11, 2018

We had another great, stress free vacation

We had another great, stress free vacation at Couples Swept Away in Negril, Jamaica. Sharon always takes care of the details so we don’t have to worry about a thing. This is our 7th trip booked with her and she does a fantastic job. We will not go anywhere else!!!

—David Ross

Resort:Couples Swept Away

Date:June 13, 2017

TRS Turquesa Hotel – All

TRS Turquesa Hotel – All Inclusive, Adults Only in Punta Cana was an awesome place!!
First class!! right down to having our own butler in the building.
This was our 3rd All Inclusive – adult only.. this was by far the best EVER!

Booking through Utlimate Travel was a breeze. Sharon Millar took care of all booking, flights, travel, baggage fees… everything!!! Outstanding!!

—Jerry Chosa

Resort:TRS Turquesa Hotel - All Inclusive, Adults Only

Date:March 12, 2019

Destination Wedding

In Sept. of this year we we attended a destination wedding in the Dominican Republic, Punta Cana. and made it our vacation as well. We had an amazing time. I would like to thank Eric and Sharon for all their help in getting our travels booked. It was a pleasure working with them. I will use Ultimate Travel again.

—Rochelle Morgan

Date:October 19, 2016

Jamaica Vacation

Everyone made it and the trip to the Grand Palladium Jamaica was a total success!! I really appreciate all of your help!! We will be planning another trip for January of 2019. Will be working with you again probably sooner that you would like!! LOL. Thank you very much Sharon and I look forward to working with you again.

—Renee Harvey

Resort:Grand Palladium Jamaica

Date:January 17, 2018

We Love Beaches Negril!

We love Beaches Negril! This is our third vacation at Beaches Negril and we already miss it. Some of the staff members actually cried when we left. My children said we’re home when we arrived. My 13 year old son became a certified PADI scuba diver! Ultimate All-Inclusive travel took care of everything! I always call them for all of my travel needs!

—Susan Trestan

Resort:Beaches Negril

Date:January 8, 2008

Pamela Eby Middleton

Our trip was wonderful. No stress, no mess. We loved the El Dorado Royale Resort and the friendliness of all those that went the extra mile to make our stay a happy one. Beautiful place, wonderful weather. It was helpful knowing all the details down to the shirt color of our transfer company. Thanks Eric for the fantastic stress free vacation.

—Pamela Eby Middleton

Date:April 17, 2017

Our Wedding and Honeymoon

We really enjoyed Finest for our Destination Wedding and would highly recommend it as a wedding or vacation destination! Thank you Eric for handling our destination Wedding at the Finest and also our Honeymoon at the Unico Resort.

After our Destination wedding at The Finest, We traveled to Unico for our Honeymoon in May 2018 and were very impressed with the resort. The local host was a very nice touch, who made you feel welcomed from the very start. We stayed in one of the suites and it was absolutely beautiful! The decor was very impressive but also authentic Mayan feel. Thank you Eric for recommending this fantastic Resort, a fitting finish to our trip.

We look forward to working with you again!

Date:May 23, 2018

Excellence Cancun Riviera Maya

I just came back from the amazing vacation you planned for us at Excellence Cancun Riviera, and just wanted to thank you so very much for our wonderful trip. I thought you may like some feedback and also to give you some thoughts about what we may like for our next all inclusive vacation. First, the service was incredibly gracious. The people there really seemed to care about our comfort and truly were dedicated to making our stay as pleasurable as possible. It was on-point at every level, leaving one with the impression that they wanted us back, and that is probably the ultimate compliment as we may very well be. The grounds and the pools were impeccable. The entertainers were very talented. Our accommodations were just what we wanted: a quiet location in the more private part of the resort. We had rooms 6116 and 6117 both adjoining for our family. My wife and I, and my two daughters. There were some noisy parts of the resort, and I would have been disappointed if we were situated in those locations as we are close to 60. We like the action but not all the time. The food at times was excellent, the French restaurant and the Spice restaurant were excellent. The breakfast buffet was also very good. The lunch at the buffet was repetitive, and lunch in general was nothing special. The Fiesta Mexican night was really impressive with their fine attention-to-detail, and just the overall effort to put on such an extravaganza. They set up all day in the plaza with workers working tirelessly. The beach was as clean as could be but the water was not clear, no fault of the resort. The night scenes, with beautiful lighting throughout the resort, was beautiful and reflective of the pictures we took. All-in-all, very impressive. So now our next trip, I wanted you to consider our stay at Excellence and give us some suggestions for next time. Thank you so much and I look forward to hearing from you and partnering with you for many trips in the future.

—Paul

Resort:Excellence Cancun Riviera